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Flow Structure & Examples
PostedAugust 17, 2025
UpdatedAugust 17, 2025
ByWA Automation
Your bot operates through a series of smart, automated flows that guide users from entry point to desired action.
A flow is a conversation path—for example:
Main Menu → Services → Request a Quote
Main Menu → FAQs → “How long does delivery take?”
Each flow is mapped out and custom-built based on your business needs (e.g. bookings, lead capture, order tracking, product info, etc.).