FAQs
WA Automation is a managed WhatsApp bot service that helps businesses automate client communication, bookings, follow ups, and marketing via WhatsApp. We set everything up for you from the bot to API setup and ongoing updates so you don’t have to lift a finger.
WA Automation is perfect for:
Small to medium business owners
Freelancers and service providers
Online stores and product sellers
Coaches, consultants, and educators
Anyone who communicates with customers via WhatsApp
Not at all! We manage the entire setup and automation process for you. You simply tell us what you need, and we handle the tech behind it.
We offer 3 affordable packages:
Starter – R749/month
Growth – R1,499/month
Pro – R2,199/month
👉 See detailed pricing & features here.
Your subscription includes:
Monthly flow reviews and minor updates
Adjustments to broadcasts or campaigns
Basic performance checks
Support for your live bot environment
To qualify, the number must not be connected to an existing WhatsApp account. You’ll need to provide a clean number capable of receiving SMS for API setup.
We handle everything:
WhatsApp Cloud API configuration
Meta Business verification
Bot flow design (based on your business)
Drip campaigns or broadcast setup
Ongoing support and updates
Yes! Try our demo bot here to experience how it works for your type of business.
No long-term contracts. You can cancel at any time. However, we do require 30 days’ notice for cancellations and no refunds are offered for early termination of prepaid periods.
Yes, you're free to upgrade or downgrade based on your needs. Any changes to message volumes or features will apply from the next billing cycle.
You may cancel by submitting a written cancellation request to support@waautomation.co.za. Your bot will be deactivated at the end of your current billing cycle.
Yes! While we are based in South Africa, we support businesses globally that can provide a valid WhatsApp number and complete the API verification steps.
Faqs
We understand that WhatsApp automation and marketing might be new territory for many business owners. That’s why we’ve put together this helpful FAQ section — to answer your most common questions about how WA Automation works, what’s included, and how our platform helps streamline communication and marketing efforts. If you need more info, our team is just a message away.